Privacy Policy

Last updated October 23, 2024

This Privacy Policy explains how bluestoneluxent.com (“we,” “us,” or “our”) collects, uses, stores, and shares (“processes”) your personal information when you interact with our website and related services (together, the “Services”). Our goal is to give you clear, transparent information so you can understand how your data is handled while you explore cryptocurrency investment content and tools.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of it, please stop using the Website and Services immediately. If you have any questions, you can always contact us at support@bluestoneluxent.com.

1. Who We Are and How This Policy Applies

1.1 This Privacy Policy applies when you: (a) visit our website at bluestoneluxent.com or any page that links to this notice; (b) contact us about our Services, content, or potential cooperation; or (c) interact with our platform in connection with cryptocurrency investment information, educational resources, or related tools.

1.2 This Policy does not cover how third-party platforms, brokers, exchanges, or other partners handle your information. If you follow a link away from our Website—for example, to register with an external investment platform—you should carefully review that provider’s own Privacy Policy and Terms.

1.3 If you have questions or concerns about this Policy, your data, or your rights, you can contact us at any time via support@bluestoneluxent.com.

2. Information We Collect

We collect information in two main ways: (a) data you choose to share with us directly and (b) data collected automatically when you visit or use the Services. We do not intentionally collect sensitive categories of personal information (such as health data or biometric identifiers).

2.1 Information You Provide Directly

In short: we collect only what you choose to share with us.

When you create an account, request details about our Services, sign up for updates, fill in forms, or contact us, you may provide personal data such as:

  • Name and contact details (for example, your name, email address, and phone number).
  • Login data (such as account credentials or passwords created for our Services).
  • Communication details (messages you send us, questions, feedback, or other correspondence).
  • Preference information (for example, what type of cryptocurrency content or guidance you are interested in).

Please make sure the information you provide is accurate and kept up to date. If your details change, we encourage you to inform us or update your account.

2.2 Information Collected Automatically

In short: some technical data is collected automatically when you browse our Website.

When you visit bluestoneluxent.com, certain information is automatically recorded. This helps us understand how people use the Website, maintain security, and improve performance and usability. This information does not typically identify you directly, but it may be linked to other data in some circumstances.

Examples of automatically collected information include:

  • Log and usage data — such as IP address, browser type, language settings, pages viewed, links clicked, time spent on pages, and error logs.
  • Device data — including your device type, operating system, screen resolution, and other technical details used to optimise how our content is displayed.
  • Approximate location data — for example, your country or region based on your IP address. We use this for analytics, security, and to show more relevant content (such as language or regional information). You can manage location settings in your device or browser.

Like many websites, we also use cookies and similar technologies. For more details, see Section 4 of this Policy.

3. How and Why We Use Your Information

In short: we use your data to run the Website, respond to you, improve our Services, and meet legal obligations.

Depending on how you interact with us, we may process your information for the following purposes:

  • To provide and maintain the Services — including creating and managing user accounts, offering access to content, forms, and tools related to cryptocurrency investing.
  • To respond to your requests — such as answering questions, providing information about our approach, or following up on contact forms.
  • To communicate important updates — including changes to this Privacy Policy, Terms and Conditions, or other notices we are required to send.
  • To improve the Website and user experience — by analysing how visitors use the Services so we can refine navigation, content, and usability.
  • To maintain safety and security — by monitoring for suspicious activity, preventing fraud, and protecting the integrity of our systems.
  • To send optional marketing communications — such as newsletters or information about new features, if you have asked to receive them or where allowed by law. You can opt out at any time.
  • To comply with legal and regulatory obligations — for example, record keeping, responding to lawful requests, and enforcing our agreements.

4. Cookies and Similar Technologies

Cookies are small text files placed on your device when you visit a website. Like most websites, we use cookies and similar tracking technologies to remember your preferences, help keep sessions secure, and learn how visitors use our pages.

We may use, for example:

  • Strictly necessary cookies to allow core features such as page navigation and secure access.
  • Functional cookies to remember your settings (like language or region).
  • Analytics cookies to understand how many people visit certain pages and which content is most useful.
  • Marketing or affiliate cookies where we work with partners to measure the success of campaigns or referrals.

You can control cookies through your browser settings, including blocking or deleting them. However, some parts of the Website may not function properly if you disable certain cookies.

5. Legal Bases and How We Share Your Information

In short: we process data only when we have a valid legal reason and share it only with trusted parties when necessary.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on legal bases such as: (a) your consent; (b) the performance of a contract; (c) our legitimate interests (for example, improving Services or ensuring security); (d) compliance with legal obligations; or (e) protection of vital interests. In Canada and other regions, we may rely on consent or other grounds permitted by local law.

We may share your personal information with:

  • Technical and hosting providers who help us operate the Website.
  • Analytics and measurement partners who assist us in understanding how the Services are used.
  • Customer-support and communication tools that help us manage enquiries and responses.
  • Affiliate or marketing partners, where applicable, to track the performance of campaigns or referral links.
  • Professional advisers (such as legal or accounting services) when needed to protect our rights or comply with the law.

In some situations, such as a merger, acquisition, or sale of assets, your data may be transferred as part of the business. In such cases, we will take reasonable steps to ensure that the new entity respects this Privacy Policy or provides a comparable level of protection.

We do not sell your personal information in the traditional sense, but in certain jurisdictions some of our analytics or marketing relationships may be classified as “selling” or “sharing” data. For more details for US residents, see Section 9.

6. How Long We Keep Your Data and How We Protect It

We keep personal information only for as long as it is reasonably necessary for the purposes set out in this Policy, including providing Services to you, complying with legal or accounting obligations, resolving disputes, and enforcing agreements. Once data is no longer needed, we will either delete it or anonymise it so that it can no longer be linked back to you.

Data Security

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or alteration. These may include encryption, access controls, secure hosting, and regular monitoring. However, no online system or transmission can be guaranteed to be 100 % secure. You use the Website at your own risk and should take steps to protect yourself—for example, by using strong, unique passwords and keeping them confidential.

7. Children and Minors

In short: our Services are for adults only.

The Website and Services are intended for individuals who are at least 18 years old. We do not knowingly collect personal data from anyone under 18. If you believe that a minor has provided us with personal information, please contact us so we can review the situation and, where appropriate, delete the data.

8. Your Privacy Rights and How to Use Them

Depending on where you live, you may have specific rights over your personal information under data protection laws (for example, in the EEA, UK, Switzerland, Canada, and certain US states). These rights are designed to help you remain in control of your data.

These rights may include the ability to:

  • Request access to the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your data in certain circumstances.
  • Restrict or object to certain types of processing, including direct marketing.
  • Receive your data in a portable format where technically feasible.
  • Avoid being subject to decisions based solely on automated processing where applicable.

If we rely on your consent to process information, you can withdraw that consent at any time by contacting us. This will not affect processing carried out before you withdrew consent, but it may limit your ability to use some features.

Managing Your Account and Preferences

You can usually review or update your account details by:

If you ask us to delete your account, we will deactivate it and remove personal information from active systems where reasonably possible. Some data may be retained for a limited period to meet legal, regulatory, or security requirements.

Marketing Communications

If you receive marketing emails from us, you can unsubscribe at any time using the link in the message or by contacting us. We may still send you non-marketing messages, such as legal notices or important information about your account.

If you believe that your data protection rights have been violated, you may also have the right to lodge a complaint with your local data protection authority. The exact procedure depends on your country of residence.

9. Additional Information for United States Residents

In short: some US states grant extra rights over how personal information is collected, used, and shared.

If you live in a US state with specific privacy laws (such as California, Colorado, Connecticut, Utah, or Virginia), you may have additional rights over your personal data. These can include the right to know what categories of personal information we collect, the right to request deletion, the right to opt out of certain types of sharing or “selling” of data, and the right not to be discriminated against for exercising your privacy rights.

Categories of Personal Information (Last 12 Months)

Category Explanation Collected
A. Identifiers Basic details like name, email, phone number, IP address, or similar identifiers. YES
B. Customer-records data Additional account or profile data such as financial or contract information. NO
C. Protected-class data Demographic information that may be protected in some laws (e.g., age). YES
D. Commercial data Purchase history or transaction records. NO
E. Biometric data Biometric identifiers, such as fingerprints or facial templates. NO
F. Internet activity Detailed browsing or search history on third-party sites. NO
G. Geolocation data Approximate location derived from IP address or similar. YES
H. Audio/visual data Call recordings or other audio/video content. NO
I. Employment data Work-related information such as job title or professional background. NO
J. Education data Records relating to education or academic history. NO
K. Inferences Insights drawn from other data, such as likely interests or preferences. YES
L. Sensitive data Special categories such as health data or biometric identifiers. NO

In the past 12 months, certain identifiers, basic demographic data, approximate location information, and inferences may have been shared with advertising networks, analytics providers, affiliate partners, and similar parties to measure performance and improve our Services.

If your state law grants you specific rights (for example, to request access, deletion, or to opt out of certain sharing), you can exercise these rights by contacting us at support@bluestoneluxent.com and clearly stating your request and place of residence. We will handle your request in accordance with applicable legislation.

10. Do-Not-Track, Policy Updates, and How to Contact Us

Do-Not-Track

Some browsers include a “Do-Not-Track” (DNT) feature that signals to websites that you do not want your activity tracked. At present, there is no widely accepted industry standard for responding to DNT signals, so we do not currently respond to them. If such a standard is adopted in the future, we will update this Privacy Policy accordingly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will adjust the “Last updated” date at the top of this page and, where appropriate, provide additional notice (for example, by showing a banner or sending a direct communication).

How to Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or how we handle your personal information, you can reach us at support@bluestoneluxent.com.

How to Review, Update, or Delete Your Data

You can request access to, correction of, or deletion of your personal information at any time by contacting us or visiting https://bluestoneluxent.com/contact. We will review and respond to your request in line with applicable data protection laws.